SITE OWNER
 In order to comply with the provisions of the applicable regulations in relation to the information society and electronic commerce services, the general information and identification data of this website are indicated below. The owner of the website www.sassorba.com is the owner of GRANJA ECOLÒGICA SASSORBA S.A., a commercial company, domiciled in EL PLA. S.J. SASSORBA (GURB), Spain with CIF B66801127, duly registered in the Mercantile Registry, being its contact and incident resolution email: granjaeco@sassorba.com.
 

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SALES CHANNELS
The use of the purchase channels from the website www.sassorba.com implies acceptance of the present conditions. GRANJA ECOLÒGICA SASSORBA S.A. will request the customer when making a purchase, the unreserved acceptance of these general conditions of sale, conditions that he/she will have been able to read, download or print previously. GRANJA ECOLÒGICA SASSORBA S.A. provides information through this website about its products and the characteristics of these products. It does so with the utmost diligence and precision. For more security and guarantees in favor of the client, the information contained in the description of the products does not link to it or to GRANJA ECOLÒGICA SASSORBA S.A. until the confirmation of the acceptance of the order. GRANJA ECOLÒGICA SASSORBA S.A. presents its products on the website with the colors and details in the most realistic way possible. However, the color that appears on the screen and other details can be slightly different from those of the product due to the technical process of reproduction and presentation on the web. In case of doubt, please contact our technical department prior to the purchase.

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SALES CONDITIONS
The amounts of each product detail the applicable taxes and may also include shipping costs. Before ordering the payment, the Customer can know the details of these amounts. The order will not be served until the Customer clicks "Accept" on the confirmation screen. The Customer may cancel or cancel the purchase process at any time and leave the process. Once the purchase has been confirmed and the payment has been made, within the following 24 hours the Customer will receive a message of conformity detailing the amounts paid and the data of the product he has purchased. GRANJA ECOLÒGICA SASSORBA S.A. will not proceed to send the products until you receive confirmation that the Customer has made the payment. The conditions referring to amounts and delivery times are fully valid for purchases made in the Peninsual (Spain). The documents resulting from the purchase process will be kept in electronic support and will be permanently available to the Customer.

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THE SUBMISSION
In case the customer chooses it, GRANJA ECOLÒGICA SASSORBA S.A delivers its products at home through courier companies. The maximum delivery time will be 7 days, calculation that will begin the day after the confirmation of the payment. GRANJA ECOLÒGICA SASSORBA S.A will inform the Customer of the delays in the delivery that could occur accidentally. Delivery is considered made from the moment the carrier delivers the product to the customer. It is up to the Customer to verify that the product or products purchased are in good condition and, if applicable, to notify GRANJA ECOLÒGICA SASSORBA S.A of any incidents that may be verified. The Customer can contact GRANJA ECOLÒGICA SASSORBA S.A. who will attend you and propose a satisfactory solution for your interests. In case of return that has as a fault or error in the shipment, all ports will be in charge of GRANJA ECOLÒGICA SASSORBA S.A. The returns will be accepted as long as the item has not been used and is delivered in the same conditions. We remind you of the existence of a legal guarantee of conformity in accordance with articles 118, 119 and 123 of the Spanish Law for the defense of consumers and users.

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TAXES
The prices of the products exposed on the website of www.sassorba.com include the value added tax (VAT) that is appropriate to apply. Only shipments will be made to the Peninsula. The Customer expressly accepts the issuance of electronic invoice that will be available to you through your private area. However, the Customer may revoke the consent or opt for the paper invoice at any time, making the corresponding request through the usual channels of attention.

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DISCOUNTS AND PROMOTIONS
Users who make use of coupons or discount vouchers at GRANJA ECOLÒGICA SASSORBA S.A. must bear in mind that they may not be cumulative. All discount coupons that GRANJA ECOLÒGICA SASSORBA S.A. provides by email or other digital or physical means to its customers will have a maximum validity of 1 month unless otherwise specified. The application of a discount voucher or coupon may be subject to a purchase for a certain minimum amount in case of coexisting with a promotion where the shipping costs have a zero cost (0 euros). GRANJA ECOLÒGICA SASSORBA S.A. reserves the right to cancel the coupons or discount vouchers when it observes a fraudulent or improper use of the coupon generation system. It is considered fraudulent or improper use of the coupon discount system, among others, the sending of invitations between email accounts of the same person or the use of coupons of the same campaign to different orders of the same user or to be delivered to the same postal address. Likewise, GRANJA ECOLÒGICA SASSORBA S.A. reserves the right to cancel all discount coupons associated with accounts suspected of misuse of the coupon system. The use of the same PayPal account to make the payment of more than 1 order using the same discount coupon or using discount vouchers for invitations can also be considered a fraudulent or improper use of the coupon discount system, even if they are registered users with different email account who share the same delivery address. Likewise, the use of different email accounts for the use of the same coupon or discount voucher created and advertising as a valid coupon for a first purchase, the purchase of which is intended for the same user and / or postal delivery address, would be considered a fraudulent use. The User undertakes to use the website www.sassorba.com in accordance with the Law, with the provisions of these Terms and Conditions, morality, good customs, public order, and generally accepted uses, and undertakes to refrain from using the website www.sassorba.com for illicit purposes or effects. The User will be liable for damages of any nature that GRANJA ECOLÒGICA SASSORBA S.A. may suffer as a result of breach of any of the obligations to which these Terms and Conditions are subject.

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PAYMENT
The purchases are paid by bank card or by ApplePay. Accepted bank cards are: Visa and MasterCard. In the event that the POS (Terminal Point of Sale) informs of the card denial, the order will be automatically cancelled.

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SECURITY
For your safety GRANJA ECOLÒGICA SASSORBA S.A. has relied on the credit card payment system to a payment gateway. The bank details entered are encrypted and transmitted securely to the servers of the bank and, subsequently, are verified with the issuing bank to avoid possible fraud and abuse. Only the Bank has access to the bank data linked to these means of payment, so GRANJA ECOLÒGICA SASSORBA S.A. does not know or record this data during the payment operation or at any other time.

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RETURNS
In the case of sales delivered at home through courier companies, the Customer has a period of 7 working days to withdraw the contract without having to indicate the reasons. The term is calculated from the day of receipt of the product. Before exercising the right of withdrawal GRANJA ECOLÒGICA SASSORBA S.A. will be able to assist you to analyze the reasons and propose solutions that may satisfy the client’s interest. In any case, product returns will only be accepted if they are received in perfect condition and with their original packaging. Once the products are received, GRANJA ECOLÒGICA SASSORBA S.A. will proceed to the refund of the amount paid by the Customer, refund that will be made within a maximum period of 14 calendar days from the date on which we are informed of their withdrawal and without withholding any amount. The return expenses will not be paid. GRANJA ECOLÒGICA SASSORBA S.A. will only accept returns that meet the following requirements: 1.- The product must be in the same state in which it was delivered and must retain, as far as possible, its original packaging and labelling. 2.- The shipment must be made using the same box or envelope that we have sent you, or if there is not in a similar format that guarantees the return in perfect condition. 3.- A copy of the delivery note must be included within the package, where the returned products are also marked. You will be responsible for the decrease in value of the goods resulting from a manipulation different from that necessary to establish the nature, characteristics and functioning of the goods.
4.- That it is demonstrable that the product has arrived broken in at least 25% of the totality (example: of 24 eggs, 6 have arrived broken and useless). In this case, the same product will be shipped without the need for a return of the initial product.

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LEGISLATION
The purchases made at www.sassorba.com are subject to Spanish legislation. In the event of any conflict or discrepancy, the competent jurisdiction will be that established by Spanish legislation in its consumer and user law.

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PRIVACY AND PERSONAL DATA
GRANJA ECOLÒGICA SASSORBA S.A. has adapted as responsible for the data processing of the website GRANJA ECOLÒGICA SASSORBA S.A. (www.sassorba.com) has adapted its Personal Data Protection processes to the regulations of the General European Data Protection Regulation 2016/6 (RGPG). For information on the processing of personal data of GRANJA ECOLÒGICA SASSORBA S.A., please go to the link of the Privacy Policy page.